Iceland Camping Equipment FAQ

Our rental service in Iceland
 

 

 

 

 


Our service



 

When are you open?
We are open every day from 9:00 to 17:00 during the camping season in Iceland
1 May - 1 Oct:  9:00 - 17:00 every day
2 Oct - 30 Apr: Open most days | Pick up always possible 24/7 | Contact us for details
Where can pick up/drop-off my order 24/7 ?
Pick up and drop-off for rentals is available 24/7 all year round.
We have a room that is accessible with a code that will be provided to you upon completing your order.
Cancellation of your order - 100 % refund
We offer a free cancellation up to 3 days prior to your arrival, no questions asked.
We will refund all the amount of your order. If a cancellation is made less than 3 days prior to the pick-up date, 50% of the amount will be refunded.
Why haven't I gotten a response for the email I sent?
We send a response to every email sent. So if you haven‘t gotten yours yet it will come very soon.
We receive dozens of emails everyday and we try our best to answer as fast as possible but in rare cases, it is possible that you have to wait up to 48h to get an answer. We are sincerely sorry for this delay.
How can I be sure that the equipment I need will be available?
We have a huge quantity of each product in stock and there is no problem to get the product you want at any time. If by any weird happenstance we do not have the product available you have requested, we will alert you right after your order is made, immediately refund you and work with you to find a suitable alternative.
Do you ask for a deposit or additional fees along with the rental?
Once you order has been placed, there are no extra fees.
We do not ask for a deposit, we put our trust with our customers :)

 

Iceland Rent camping equipment
 

 

 

 

 


Website & Order



 

How long in advance should I book the equipment?
It is best that you place your order with 48 hours notice, but if it is on short notice you can contact us through email or by just coming to our office during opening hours.
What is your privacy policy?
Any personal information you give us (name, address, email…) will never be given to anyone. We do not share it, sell it or use it for any other purposes than contacting you about your order.
How can I be sure that the online payment is secure?
Our website uses TLS 1.2 and our e-commerce platform is PCI Compliant (PCI DSS).
All credit card information is processed by Valitor and we never receive access to them.
What exchange rate do you use?
Our system only processes one currency, euros(EUR).
So prices indicated in dollars(USD) or Icelandic króna (ISK) are automatically updated and reflect the current exchange rate.
Are rental prices on the website and at the office the same?

Yes, they are, and always will be the same.
There is no price difference between ordering on the website or in person.

Can I rent gear for more than 21 days?
Yes, and we will even give you any extra days after the first 21 days for FREE.
Just send us an email after you have placed your order, indicating that you would like to use the gear for longer. 
Do you accept bookings for groups?

We consider as a group, a booking that includes, for example, more than 3 tents and related equipment. If you are in charge of a group and want to book some equipment, please be in contact with us, we will give you further information related to group rental (pick up and drop off during opening hours and deposit). Please note that due to our structure and process we usually do not work with large groups because it disrupts our workflow. 

Do you have packages?

No because one size does not fit all. We tried some years ago and figured out it was not working. So now we offer full flexibility on product choices. Please contact us if you need any help to choose your equipment.

Rent camping product in Iceland
 

 

 

 

 


About our products



 

Are your products adapted for Icelandic conditions?
We, at Iceland Camping Equipment put a lot of efforts finding the right equipment suitable for Iceland. We only choose international trusted brands such as Vango, Coleman, Primus, Olympus, GoPro etc... We are camping and hiking enthusiasts, and therefore have personally tested all the products we provide, in Icelandic conditions.We want you to have quality equipment for your trip around Iceland to be able to enjoy it fully.
Can you give me more information on your products?
We try to provide as much useful information as possible about our equipment to help you chose the items that suit you best for your trip around Iceland. However, if you have any further questions, please contact us and we will do our best to answer your questions as quickly and completely as possible.
I cannot find a product that I would like to rent
If you need something that is not on our website, please contact us and we will do our best to find you a solution.

Camping map Iceland
 

 

 

 

 


Pick-up/drop-off info:



 

I am arriving early/late in Iceland, can I still pick up my equipment?
Yes, you can.
We have a room that you can access your order 24/7.
Just let us know that you would like to pick up your order outside regular hours and we will provide you with an access code.
How do I reach your office from the Keflavik airport?
Our office is located in the center of Reykjavik. You can find our address and a map on this page. It will take you about 50 minutes to drive from the airport to our office. 
Where can I park to pick up my equipment?
When you arrive, you have two parking lots you can park at, approximately 50 meters from the office.
Can I pick-up or drop-off anywhere else than your Reykjavik office?
Unfortunately no. Our office is located in Reykjavik and we do not have any subsidiary in other places.
Is there a penalty fee if I am dropping off late?:

If you drop off your rental before the next day after, there is no penalty fee.
You can drop it off at the 24/7 room.
If you would like to extend your rental beyond your initial order, please contact us.

 

Camping Iceland weather
 

 

 

 

 


Camping in Iceland



 

List of Campsites in Iceland - Free PDF list

Are you planning a camping trip in Iceland this summer and you are not yet sure about where to stop to sleep during your journeys?
Are you confounded by the mere thought of 170+ Icelandic campgrounds to choose among? Then you should definitely pick up the free Áning guide.

This handy guide, which is published yearly, features a comprehensive and updated list of hotels, guesthouses as well as campsites around the country. Pick up a copy, free of charge, in tourist information offices in Iceland, to find out where the nearest camping ground is. The guide also includes useful information on which services are available in each accommodation. Last but not least, Áning also lists all the major swimming pools in the country, so that you too will be able to feel like a real Icelander by taking part in the favorite national pastime: chilling (or warming up, depending on the weather!) at the pool.

If you are planning to camp this summer, this is the most comprehensive guide of Icelandic campsites available – although it is in no way exhaustive, as there are even more camping grounds around Iceland than are listed in the guide, most of them just waiting to be discovered by enthusiastic travelers during their Icelandic adventure.

Do I need to make a reservation for campgrounds?

It is not necessary to book or reserve a night in the campsites in Iceland. You should always find spaces to pitch your tent :)

Iceland camping map

There is no specific campground map available but the majority of the campsites are indicated by a specific icon on road maps. You can buy detailed Iceland road maps in bookstores or gas stations and they cost around 15-20 Euros